My Ticket Tracker is an online event ticket distributor. In order to purchase tickets through My Ticket Tracker, customers must provide an email and PIN, which enables them to track the tickets online.
The service sends tickets to the customer's email, and it supplies customers with a support phone number for questions. Printed tickets have the same validity as hard tickets on card stock, and customers can print them as many times as needed. However, customers need to contact support if their tickets are stolen. Customers are reimbursed for cancelled events.
Multiple customer complaints have been reported against My Ticket Tracker, including instances of tickets not received, lack of customer support and hidden charges. Many customers indicate being charged additional special handling fees for each ticket that they purchase.