What Types of Replacement Parts Does Swiffer Offer?
Swiffer offers dry and wet replacement pads for its sweepers and mops, cleaner solution refill for its mops, and extra cleaners for its dusting products. All three refill products are sold in a variety of different scents. Swiffer does not replace any parts from its sweeper or mop products.
Instead of providing replacement parts for its products, Swiffer offers a money-back guarantee on all of its products under the company's one-year warranty. This is possibly due to the low price range of their products, as most of the company's sweeper and mop kits are below $50 in price, and can be easily replaced as a whole unit.
Swiffer follows a "razor and blades" business model, in which its customer base continues purchasing its products because they are cheap, disposable, and dependent on constant refills. As a brand, Swiffer is worth roughly $500 million and operates in 15 countries as of 2011.
The brand was introduced in 1999 and is owned by Proctor and Gamble, an American company that specializes in health and home care products. As of 2013, P&G owns approximately $139 billion in assets. Some of P&G's other brands include Bounty, Charmin, Crest, Dawn, Downy, Febreze, Gain, Gillette, Head and Shoulders, Olay, Pantene and Tide.