HP 564 ink cartridges work with 25 different HP Photosmart printers, including 5400, 5500 all-in-one, 6300 all-in-one, 6500 and 7500 series printers. The HP 564 cartridges are also compatible with Photosmart Plus, Premium all-in-one, Pro and e-all-in-one series printers. CartidgeSupport.com provides a full list of compatible printers.
HP has manufactured two versions of the 564 ink cartridge, leading to a common error message regarding cartridge incompatibility. In 2010, HP updated the 564 ink cartridge. HP reduced the size, the printing capacity and the price of the 564 black ink cartridge in the update. Updated cartridges ensure compatibility with all HP printers that CartridgeSupport.com lists. HP made no changes to 564 color ink cartridges.
Using the old 564 black ink cartridge with some 5500 and 6500 series printers that HP manufactured after 2011 results in an error message. HP stamps manufacturing dates on its ink cartridges, so users can check if their cartridges are older or updated versions. Any 564 black ink cartridges that HP manufactured before September 2010 are older, incompatible versions. If users receive the error message about an incompatible, older black ink cartridge, the only solution is to get a new updated 564 black ink cartridge.