What Is the Phone Number for the UPS Human Resources Department?

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The United Parcel Service (UPS) is among the largest delivery service providers across the globe. The contact number for the national human resources (HR) department is 1-888-742-5877 or 1-800-PICK-UPS. Employees with issues like payroll and disability accommodations can call the number to register their complaints related to the work environment.

The company boasts a strong legacy of ethics and integrity, which is essential when attracting and retaining the best employees. This legacy involves supporting the community in which it operates and safeguarding the company's overall reputation. To achieve this legacy, the company features a human resource department tasked with various roles. The following are some of the responsibilities of the HR department.

Employment Training and Development

The HR department is tasked with the responsibility of hiring any prospective employee. Most of the jobs offered at the company begin as part-time jobs. The company executes proper staffing plans before embarking on the recruitment process. This helps reduce the costs of mistakes, such as hiring unqualified candidates.

Community Relations

The community and employees are the pillars of any organization. Maintaining the company's relationship with the community is one of the fundamental roles of the human resource department.

Apart from fostering good relationships with the community at large, the UPS human resources department can influence behaviors as well as gain and keep the trust of its customers. Well-planned community relations enhance a healthy and balanced relationship between the community and the company.

Regulatory Compliance

The UPS human resources department ensures that the company abides by the labor, union, and federal and state laws. It helps the company adhere to regulations like fair employment and workplace safety. This is essential because employee complaints may arise, which can affect workplace morale, productivity and profits.

Health and Safety

The Occupational Safety and Health Act of 1970 (OSHA) requires companies to offer safe, healthy and tidy working conditions for employees. The UPS human resources department manages the workplace safety training and records employee injuries or illnesses incurred while working. The department also sets workplace policies and gathers safety training materials.

Employee Information Management

The UPS human resources department is responsible for organizing and storing the entire employee database. Additionally, the department oversees sensitive information like contracts, wages and performance reviews. The staff members need to be extremely organized, discreet and ensure all information is easily accessible.

If your needs outweigh the roles of the UPS human resources department, consider calling the following numbers:

  • For international shipping

Call 1-800-782-7892 to get information about preparing your package for shipment, your recent shipments, rates and delivery times.

  • Trade management services

Call 800-782-7892, if you have any queries about international import/export services. You can be informed about UPS supply chain solutions by calling 800-742-5727.

  • Freight shipments

For quick access to information about air and ocean freight shipments, call 800-443-6379 and 800-350-8440, respectively. Call 888-682-4652 for truckload shipments weighing more than 12,000 pounds.