As of January 2015, the customer service phone number for Verizon Wireless is 1-800-922-0204. For prepaid phones, the customer service number is 1-888-294-6804. Customers can call Verizon Wireless customer service lines for questions and help related to accounts, devices and bills.
Besides dialing Verizon Wireless's customer service phone number, customers can also dial *611 from Verizon Wireless mobile devices. Customers can also chat live with a customer service representative at the Verizon Wireless website or log in to pay a bill. The payment address for Verizon Wireless depends on each customer's zip code and can also be found at Verizon Wireless's website.