When a Red Sox game has been canceled due to rain, an alert is posted on the Red Sox website, and a voice message states the cancellation at 877-RED-SOX9. If a canceled game is rescheduled, fans can use the ticket for the original game for admission.
If a game is rescheduled, ticket holders may not exchange the ticket or get a refund. If the game is not rescheduled, the ticket holder can exchange the ticket for another game. Exchanges must be for a ticket of the same price for a regular season game. Exchanges may be done through the mail or at the Red Sox ticket office.