To contact Our Time's customer service, visit OurTime.com, and click on Contact Us in the page footer. Click the Contacting Customer Care link in the list of Frequently Asked Questions. Use the Contact Us link under the Need More Help heading to access a contact form.
Fill out the contact form as provided; select a category from the drop-down list, enter your email address, and type out your question in the box provided. You can also provide a phone number, though it is not required. You should receive an answer within 48 hours of submitting a question. OurTime.com also suggests searching the FAQ's on its site for answers to common questions.