What Are Some Common Complaints About Restorz-It Wood Finish?

One reviewer complained that the tacky finish was very difficult to remove. Another said that cleaning the wood and reapplying the product resulted in spots that remained tacky, while other spots dried to a nice finish as advertised. Reviewers who called the help line said that the customer service representatives were very nice, and one offered the consumer a refund after all corrective recommendations were exhausted to no avail.