Q:

How do you recertify your Safelink phone service?

A:

Quick Answer

To recertify SafeLink wireless phone service, it is necessary to enter an enrollment identification number and Social Security number on the SafeLink website. If the enrollment identification number is not available, enter a ZIP code, date of birth and the last four digits of a Social Security number.

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Full Answer

The SafeLink program is only available to consumers who qualify for the program, and each state sets up program requirements for residents. In general, subscribers must have an income that meets or is below the federal poverty guidelines. People can also qualify for the SafeLink program by participating in an assistance program such as Medicaid, Supplemental Security Income or the Low-Income Home Energy Assistance Program. This program goes through TracFone, and even if it is not qualified through the recertification process, the phone is usable through the TracFone system.

Only one person per household may qualify for the SafeLink program. In this instance, a household means a group of people who live together in the same house as one economic unit. This means all of the adults in the home contribute to and share the income and expenses of that home. Some people who are in a group living facility, however, may also qualify for the SafeLink program even if others at the same address also participate in the program.

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