To find your Groupon Order ID, you must log in to your account, click on your name in upper right corner and select My Groupons. Locate the order you wish to track. Select View Order Details. Your order number is the last nine digits of the URL.
If you are having an issue with a Groupon order, visit the FAQ section of its website before attempting to email or call a representative. Find the FAQ page by clicking the link at the bottom of the Groupon website under the More column. The company has a wide variety of help topics available in the FAQ, as well as trending questions. If you cannot find what you are looking for in the FAQ, click on the I Need More Help link or select the Help Wizard from the tab menu. From there, you can enter a brief description of your issue that searches all help topics for relevant information.
If your answer cannot be found in the FAQ, navigate to Customer Support by clicking the link at the bottom of the Groupon website under the More column. Sign in and fill out the form with all necessary and helpful information regarding your inquiry.