To unfreeze a DVD player or drive when it freezes, restart the device or manually open the disc drive to determine the problem. Most DVD players have a button that allows the drive to be opened without a source of power. It takes 10 to 15 minutes to unfreeze a DVD player depending on the device.
- Restart the device
Turn the DVD player completely off and unplug it from the wall outlet. Leave unplugged for 30 seconds to 1 minute, then plug it back in and turn on the power.
- Locate the manual eject button
If the DVD player still freezes, turn it off again and look for the manual eject button on the device. It is typically a small hole located directly beneath the DVD tray.
- Remove and check the DVD
Using a paper clip or a safety pin, press the manual eject button to open the DVD tray while the power is off. Inspect the DVD for scratches, deformities or label damage.
- Test a different DVD or disc
Turn the DVD player back on with a different disc inside. If the DVD player continues to freeze, there may be a problem with the DVD player which may require a device replacement.