The Magnuson-Moss Warranty Act, sometimes known as the federal lemon law, protects consumers who purchase a defective product, including appliances, that cost $25 or more if they came with a warranty, as the Law Office of Steve Lehto explains. If a manufacturer or other obligated party fails to correct a defect as outlined in a warranty, the legislation requires the responsible party to refund the purchase price or replace the product.Continue Reading
Some states, such as California, have their own laws that protect consumers from the purchase of defective products and appliances, according to HG.org. The Song-Beverly Consumer Warranty Act applies to all products purchased for personal use. While this law is generally associated with the purchase of a defective automobile, the law provides protection for anyone who leases or buys a used or new product. The product could be anything needed for personal or household use, ranging from major appliances to electric toothbrushes.
Both consumers and manufacturers are protected under this law. The consumer must provide the defective product to the manufacturer or another obligated party so that it can diagnose and repair the issue. The manufacturer or other responsible party must repair the product honestly and quickly. The manufacturer has the right to expect the customer to take the product to an authorized repair facility or dealer to have the problem rectified, as HG.org explains.Learn more about Appliances