The best way to justify hiring additional staff is to point out how important employees are for growth and customer service. Companies depend on employees to create, handle and sell products and service, and new employees are necessary for a company to meet its growth goals.
While there are ways to automate a number of tasks, modern businesses still depend on employees, and companies that grow invariably need to hire new workers. Many companies that bring in new employees maintain the manpower they need to tackle larger challenges and develop new tactics for earning more revenue.
New employees also bring new ideas to a company. Having a large base of employees means that a company develops more voices that add to conversations. This diverse knowledge base helps create more effective communications within a business. While consultants can fill this role, employees with company-specific experience generally work better.
Hiring new employees may not be as expensive as some managers and business owners imagine, and any potential employee who can bring in more revenue than they cost the company deserves consideration. Combined with tax breaks and other incentives, many companies see their investments in new employees pay off in a short period of time.