USAA Roadside Assistance is a service that insurance company USAA offers to policyholders to provide help when someone is stranded on the side of the road, much like AAA, according to Bankrate. The consumer can add the service onto the car insurance bill at her discretion.
USAA Roadside Assistance provides a limited number of services, such as changing flat tires, providing gasoline, assisting when someone is locked out of her car and providing towing services. To use the service, the consumer calls the toll-free number, according to USAA's website. A service representative assesses the situation, finds a contracted provider and gives the consumer a time estimate for when service can be provided, according to Bankrate.