Staples' retail distribution centers can be found in California, Indiana, Maryland and Connecticut, and Fulfillment centers are located in over 30 locations, as of 2015. Retail distribution centers ship to Staples' retail locations, whereas fulfillment centers ship directly to business clients and online customers.
Staples' fulfillment and retail distribution centers allow for next day delivery to 98% of United States residents. These locations employ over 10,000 employees, called Supply Chain & Logistics associates. Staples uses six Sigma-based processes and advanced distribution technology to ensure accurate and on-time delivery. Staples' distribution motto is, "Every product our customers need, when they want it, where they want it and how they want it."
Staples has international retail distribution and fulfillment centers in Canada (Alberta, British Columbia, Nova Scotia, Ontario and Quebec), the United Kingdom (Northamptonshire and Watling Park), France (Ile de France and Nord - Pas de Calais), Austria, Belgium and Denmark, as well as Germany, Italy, Portugal, the Netherlands, Spain, Sweden, China, Argentina and Brazil. The complete list of states with retail distribution and fulfillment centers includes California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana and Iowa, as well as Kansas, Maryland, Massachusetts, Minnesota and Ohio, among others. Staples' corporate headquarters is located in Framingham, Massachusetts.