How do you report a lost Florida EBT card?


Quick Answer

To report a lost Florida EBT card, gather the owner's identification information, call the customer service department and report the lost card. This process takes about five minutes, not including any time spent waiting to reach a customer service agent, and requires access to a telephone.

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Full Answer

  1. Gather information

    Gather the basic personal identification information of the card's owner, such as name and address, before reporting the lost card.

  2. Call EBT customer service

    Contact the Florida Department of Children and Families at 1-888-356-3281. Request to talk to the EBT customer service department.

  3. Report the lost card

    Explain the situation to the customer service agent. Provide any requested identification information of the card's owner. Request that a new card be mailed to the owner.

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