The quickest way to report fraud to Chase bank is by telephoning the correct department, according to Chase. The company website lists various contact numbers, depending on the type of account involved. There are specific numbers listed on Chase.com for credit card, personal account, mortgage, auto lease and other types of fraud.
Chase recommends contacting the company immediately when you suspect fraud has occurred. Should the fraud be associated with a credit or debit card, call the number on the back of the card, at which point the fraud department takes steps to secure your account. You must be able to give personal information to confirm your identity, which can include account numbers, Social Security or tax identification numbers, and login information.
If you think you have received a fraudulent email claiming to be from Chase, forward the email to the company at: email@example.com. Do not click on any links or attachments in a suspicious email, as this can allow access to your computer. You should expect to hear from a representative within 2 business days if the bank deems it necessary. Chase.com offers tips and suggestions to keep your accounts secure, as well as an Identity Theft Kit that can be downloaded as a PDF file. Most importantly, do not delay in reporting fraudulent activity.