What Is a Professional Manner?
A professional manner is acting in a way that respects others and meets a high standard of behavior, according to Mountain State Centers for Independent Living. Communication should be concise and to the point. Presentation is also a key component of a professional manner. In a work environment, a professional manner helps to improve employee performance and is reassuring to customers.
Most workplaces demand a professional manner from employees at all times during work hours. This may include a work uniform and speaking in the right tone of voice. Slang or informal words are not appropriate in an environment where a professional manner is expected.
Integrity is an important part of a professional manner because honesty results in increased trust with co-workers or clients, notes the Certified Financial Planner Board of Standards. Fairness is critical for a professional manner; treating everyone with the same respect prevents accusations of bias or a conflict of interest. A professional manner involves setting a standard that everyone else in the workplace is expected to follow.
The behavior of employees reflects on the brand of the business. If an employee is unprofessional in any area of his work, the company may not be taken seriously. Depending on the specific organization, expected conduct may be written in a set list of rules, but sometimes employees are expected to determine suitable behavior for acting in a professional manner.