As of 2015, customers can reach the Caesar's Total Return program headquarters and receive immediate assistance by calling 866-666-9418 during regular business hours on weekdays. The company recommends that users email firstname.lastname@example.org for assistance regarding nonemergency issues or after normal business hours.
The Caesar's Total Return program recognizes and rewards Caesar's employees for excellence. Only current Caesar's employees can access the Caesar's Total Return website. First-time users can create an account by entering their employee IDs and creating a password at CaesarsTotalReturn.com.
Once an employee leaves the Caesar's family of companies, Total Return credits are forfeited within 14 days if they are not redeemed.