The NYCAPS Employee Self-Service is an automated system used by city of New York employees to access and manage personal, tax and benefit information. Employees log in to the system to review and make changes instead of calling the human resources department.
NYCAPS Employee Self-Service is the tool used by employees to make health benefit selections during the Annual Transfer Period. Employees also use the system throughout the year to make benefit cover changes if a life event, such as the birth of a child, occurs. The system also allows updates to names and contact information, such as addresses and phone numbers. Each employee uses his seven-digit employee ID number as the user ID for NYCAPS Employee Self-Service.