How do you find your Moneygram's transaction status?


Quick Answer

To find a MoneyGram transaction status, visit the MoneyGram website, click on Track a Transfer, fill in the required information and click Track Transfer. While factors such as operating hours and availability can affect transaction speed, many money transfers arrive within just a few minutes, states MoneyGram.com.

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Full Answer

To track a MoneyGram transaction status, follow the steps below.

  1. Visit the MoneyGram website
  2. Type MoneyGram.com into a Web browser and press Enter.

  3. Select Track a Transfer
  4. Find Track a Transfer near the top right side of the screen and click on the text.

  5. Enter the required information
  6. To track a money transfer, the user must know the authorization or reference number and the last name of the recipient. Enter this information into the boxes and click on the Track Transfer button.

  7. View the results
  8. Review the status of the transfer.

If the tracking result says there is no record of the transfer, check the reference number again and make sure it was entered correctly. If the result is the same, contact customer support for assistance.

To contact customer support, follow the steps below.

  1. Click on the Customer Support link
  2. Locate the Customer Support link on the top right of the same screen and click on the link.

  3. Choose a Customer Support option and contact MoneyGram
  4. Customers have the option of calling MoneyGram or completing an online form. Operators are available 24 hours a day as of 2015, reports MoneyGram.com.

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