It takes seven to 10 business days to receive MoneyPak refund checks, according to Green Dot Corporation. Consumers can request such refunds and check the status of submitted requests online at moneypak.com.
To initiate the request, users must enter the MoneyPak or Cash Reload Number found on the back of the package. Individuals with trouble reading or locating the number may e-mail Customer Service.
While there are no hidden fees associated with refunds, Green Dot advises customers to treat their MoneyPak like cash; there is no way to trace lost or stolen cards to recover money.
More information is available online by selecting the "FAQ" header from the MoneyPak homepage.