Log into your Fifth Third Bank account on the My Accounts homepage using the personal ID and password you created when you registered for online banking. To register for online banking you need your Fifth Third debit card number or your Social Security number.
If you forget your user ID information, you can reset your user ID by calling the customer service line at 800-972-3030. If you forget your password, you can reset it online by choosing the Forgot Your Password option on the login page.
Errors occur when users enter incorrect log-in credentials, and the bank locks the online account after too many error messages. Customer service agents can assist in unlocking accounts.
Fifth Third Bank has an online portal where you can gain access to all of your Fifth Third Bank accounts in one place, 24 hours a day and seven days a week. The bank also offers an online bill payment system that lets you pay your bills quickly. You are also able to utilize the online portal to view bank statements for all of your credit card, checking and savings accounts. You can view, print and save images of checks and deposit and withdrawal slips. You also have the option of receiving free personalized updates for all of your accounts. You can sign up for alerts, and they can be sent to one mobile number and up to four different email addresses.