Ollie's sells a variety of discounted indoor and outdoor furniture. Its indoor furniture includes lamps, tables, chairs, bookcases and mattresses, and the outdoor furniture selection includes patio tables, chairs, tiki torches and furniture accessories.
Ollie's offers discounts by selling closeouts, excess inventory and salvage merchandise purchased from merchandisers at a discount. Operating 182 stores in 16 states, Ollie's ranks among America's largest closeout retailers as of 2015. Each of the 15 main departments features recognizable brands at reduced pricing for up to 70 percent discounts. Inventory mark downs occur for numerous reasons, including package changes, refurbishments, overstocks, outdated models or out-of-fashion styles. Ollie's inventory sometimes comes from partnering with financial institutions to purchase liquidated inventories when major retailers go out of business. Savings in inventory supply costs then pass down to the consumer, allowing for reduced prices.
Inventory supply may be limited, and Ollie's suggests buying desired goods immediately as items quickly sell out. Weekly flyers advertise available products, but calling hometown stores to inquire about inventory quantities or offered products is recommended. Ollie's offers a 30-day guarantee, accepting returns of any item with a sales receipt for a full refund if not completely satisfied. A rewards program called Ollie's Army extends additional savings to loyal customers.