How do you file a complaint against Amazon?
Quick Answer
Let the Better Business Bureau know about a grievance against Amazon that has gone unanswered by the company or that it has responded to unsatisfactorily. Complaints can be made to the agency either through its website or by calling its local office. That's what the BBB is designed for: to pass on complaints to the companies in question and try to resolve the issues, without them requiring further mediation.
Continue ReadingFull Answer
Write a letter directly to the corporate office at Amazon. Find out the names and addresses of members of senior management who can provide resolution to the issue, or who could at least provide guidance about where to turn.
Contact the Federal Trade Commission. If an issue is deemed serious enough and it's felt that other people have also experienced the alleged injustice, or may be impacted by it in the future, then consult the FTC. The FTC filed a complaint against Amazon for deceptive billing in the past, so the federal agency may be helpful.
Contact a public interest group and add to the chorus of others complaining about the same or a similar grievance. The Institute of Public Representation filed a complaint against Amazon in 2013 due to grievances from the deaf and hard of hearing consumer groups.
Learn more about Business ResourcesRelated Questions
-
Q:
Does Amazon charge tax on purchases?
A: Amazon only charges tax on purchases from 23 states����that have����passed laws requiring the company����to tax purchases����as of 2014, including Arizona,... Full Answer >Filed Under: -
Q:
Can an Amazon gift card be exchanged for cash?
A: Amazon does not redeem its gift cards for cash, as noted on the company's website. However, third-party companies provide a marketplace for buying, selling... Full Answer >Filed Under: -
Q:
How does Amazon compile its list of must-read books?
A: An editorial team from Amazon curated and published the company's "100 Books to Read in a Lifetime" list in 2014 with the intention of creating a must-read... Full Answer >Filed Under: -
Q:
How do you find out if a company is fraudulent?
A: To check if a company is fraudulent, contact the Better Business Bureau directly, or conduct a search through the BBB.org. The Better Business Bureau is a ... Full Answer >Filed Under:
You May Also Like
-
Q:
Which bloodborne pathogen poses the greatest occupational risk?
-
Q:
Do companies compose price increase letters when they raise rates?
-
Q:
What is typically included in a non-disclosure agreement?
-
Q:
What online services does the Florida Division of Corporations offer?
-
Q:
What are some well-known outsourcing companies?
-
Q:
What is the most important thing when starting a young professionals' group?
