How Do You File a Complaint Against Amazon?

Let the Better Business Bureau know about a grievance against Amazon that has gone unanswered by the company or that it has responded to unsatisfactorily. Complaints can be made to the agency either through its website or by calling its local office. That's what the BBB is designed for: to pass on complaints to the companies in question and try to resolve the issues, without them requiring further mediation.

Write a letter directly to the corporate office at Amazon. Find out the names and addresses of members of senior management who can provide resolution to the issue, or who could at least provide guidance about where to turn.