What is an experience survey?


Quick Answer

An experience survey is a set of questions designed to gauge the overall satisfaction of a group of people who have shared a common experience. Businesses commonly distribute these surveys among customers, and educational institutions often distribute surveys among students.

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Full Answer

Experience surveys are usually composed of two types of questions. The first are multiple-choice questions that allow participants taking the survey to rate their experiences on a scale or indicate their satisfaction levels by choosing from a list of responses. Many experience surveys also include open-ended questions in which individuals write short responses or expand on their answers in the multiple-choice section.

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