Comments for employee performance evaluations should be specific to each individual employee and reflect performance expectations, such as "usually needs direct supervision" for employees who adapt poorly to change. Conversely, "adjusts well to changes in the workplace" is an ideal comment for employees who are adaptable, states Southeastern Louisiana University.
When complimenting good performance, using positive statements such as "actively seeks out opportunities to improve" adequately conveys the specific performance that is being evaluated. Other positive comments include, "uses good judgment in solving problems and working with others" or "answers all questions promptly and accurately." In general, using concrete terms such as "has good customer service skills as reflected in demeanor and customer reviews" more effectively evaluates performance than vague comments such as "has good customer service skills." Similarly, if stating poor performance, identifying specific problem areas such as "loses patience with customers" more delicately and effectively communicates growth opportunities to an employee than nondescript statements such as "has bad customer service skills," explains the Houston Chronicle.
Effective employee performance evaluations also include goals to improve future performance. Utilizing concrete goals such as "respond to emails within 24 hours" is more effective in improving employee performance than ambiguous statements such as "improve email communication." In general, using clear and precise comments better communicates performance expectations to employees and other managers, states the Houston Chronicle.