Continuous improvement is important because it helps to improve services, products and even processes. It is a process that is commonly seen in many business environments.
Continuous improvement includes a four-step process that helps businesses and people improve their processes, as well as other elements like their products and services.
The four-step process includes plan, which is when people identify something that needs to be changed. Plan is followed by do, which is when businesses implement it on a small scale. From there, organizations initiate check, which is when data is used to analyze changes and determine if it made a difference.
The last step is to act. If the data indicates that it was successful, then businesses implement on a broader scale and continually check its success. If it wasn't successful, then the process must be started again.