Contact Verizon customer service by phone at 1-800-VERIZON (1-800-837-4966) or via chat on the Verizon website, as of 2015. Verizon also publishes its mailing address on its website and receives written correspondence and payments at the address, according to Verizon.
To find contact information for Verizon:
- Visit the website
- Select "Contact Us"
- Choose the best way to contact Verizon
Navigate to the Verizon website, and click on "Go To Wireless" from the homepage.
Next, click on "Contact Us" form the top of the page. This pulls up options for getting help with "My Device," "My Account" or "Shopping Verizon."
Click on the area of interest and follow the prompts to find the best way to contact Verizon about the issue experienced. Click on "My Device" for getting started with Verizon, troubleshooting or reporting a lost device, or click on "My Account" for billing questions, to change plans or to discuss sign-in issues, notes the Verizon website.