Q:

How do you contact the JCPenney human resources department?

A:

Quick Answer

As of 2016, the JCPenney human resources department is reachable by telephone at 888-879-2641, or by email at eeo-sm@jcp.com. The person answering calls and emails does not have information regarding employment application status.

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Full Answer

Current and former JCPenney associates access an online information center that provides employee information, access to W-2 forms and other tax forms, and access to arbitration procedures. The site requires employees to log in using an employee identification number and password, for access.

When applying for jobs at JCPenney, applicants are advised against attempting to contact a hiring manager, because the hiring manager for a position may change. Applicants who meet job requirements are contacted by human resources or a hiring manager.

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