Communication is important in nursing as it helps nurses to understand patient needs, it ensures they can deliver safe care and it encourages patients to share their experiences and invest trust in healthcare professionals. Nurses who want to enhance their communication skills have the opportunity to take communication classes.
Nurses who communicate well are able to put patients at ease, which leads to patients sharing information regarding their feelings and experiences, which can help healthcare professionals improve their outcomes. When nurses develop a relationship with their patients through communication, they can carry out interventions.
Good communication also allows nurses to deliver care that is unique to each patient. Once a patient tells the nurse about his fears and symptoms, the nurse can record that information and work towards a diagnosis. To ensure this process is effective, it is important to maintain patience and confidentiality. Failing to do this can cause a patient to withhold information.
Communication is also important in terms of delivering safe care. Being able to use key words when communicating under pressure prevents accidents, which is especially important in surgery. In addition, nurses must develop the right communication tools to maintain good relationships with their colleagues. This is sometimes difficult when there are generational gaps, which is why some choose to engage in courses that enhance their skills.
