Why Is a Change of Ownership Letter Sent to Customers?

Aside from formally announcing the change of ownership, the letter may also include a brief history of the company, the fact that it is sold to another company or individual and an assurance that it will continue to provide quality products and customer-oriented service. A brief introduction to the new owner's background and history in the business also provides valuable information to loyal customers about what to expect under the new management. Also, include the date of the management transition or the date when the sale will take effect.

A change of ownership letter can be sent through postal mail or through email. Any imminent changes of plans should be sent through follow-up emails or letters as soon as possible.