Q:

Why is a change of ownership letter sent to customers?

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Quick Answer

A change of ownership letter is a formal way of announcing to loyal customers that a company or a business is about to go under a change of management or ownership. The letter includes the name of the new owner and the new owner's contact information, as well other information that the former and current owners deem necessary to share with their customers.

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Full Answer

Most of the time, a property management company will create and send the letter for the convenience of the owner and for the sake of the customers. It may include new rules and regulations as well as changes in existing contracts or policies within the company.

Aside from formally announcing the change of ownership, the letter may also include a brief history of the company, the fact that it is sold to another company or individual and an assurance that it will continue to provide quality products and customer-oriented service. A brief introduction to the new owner's background and history in the business also provides valuable information to loyal customers about what to expect under the new management. Also, include the date of the management transition or the date when the sale will take effect.

A change of ownership letter can be sent through postal mail or through email. Any imminent changes of plans should be sent through follow-up emails or letters as soon as possible.

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