To check the status of an Illinois unemployment claim, contact the Illinois Department of Employment Security by using the online contact form on its website. As of September 2014, IDES can also be contacted by phone at (800) 244-5631.
If you are calling (800) 244-5631, select option one to update your claim information if you are living in Illinois. Select option two to file a claim if you are living outside of Illinois. Select option three to report a lost, stolen or damaged debit card. Select option four for questions related to an unemployment appeal, or select option five for all other questions regarding an unemployment claim.