Self-service change-counting machines can be found at the majority of the branches of TCF Bank, TD Bank, U.S. Bank and Wells Fargo. Bank of America does not have self-service change-counting machines but offers coin counting services to its customers. Self-service change-counting machines provide receipts to users, which are exchanged for cash or deposited at the teller counter.
Change-counting machines can be used by customers of most banks at no charge. For non-account holders, fees for using the machines can be steep. For example, TD Bank charges a fee of 6 percent for the use of its change-counting machines to those who don't have an account. Consumers can visit the websites of most major banks to find out which branches have change-counting machines.
Coinstar machines, located in many grocery stores, are an alternative to having coins counted at a bank. Coinstar charges a fee of 9 percent of the total coins counted. The fee can sometimes be waived if the user opts for a gift card from the store where the machine is located. The number of banks with self-service coin-counting machines has declined in recent years, as consumer demand for the machines has dwindled due to heavier reliance on debit and credit cards. The machines still offer consumers many benefits, such as convenience in depositing spare change.