Troubleshooting a Kenmore gas range begins with the most common problem, dirty igniters or pilot lights. If the problem involves a surface unit, this is the most likely culprit. Problems related to this issue are easy for the owner to fix in order to avoid a service call.
The top of most gas stoves lift off for easy access to pilot lights and igniters. Typically, a thick metal wire at the back of the unit holds the lid up in the open position to allow for service. Standing pilot lights have a small tube that provides the gas supply. It connects to a small tip with a hole in the center. Most manufacturers center the pilot light between two burners. If the pilot light is burning, but the burners do not light, the owner can adjust the flame height using the screw beside the pilot. If the pilot is out, it must be re-lit with a match.
Electronic lighters do not have a flame, but make a clicking noise when the burner is set to the on-position. If the igniter does not make the clicking noise, the owner must troubleshoot the problem. According to SF Gate, an owner can check the switch, located behind the control knob, by trading it with one known to work. If the switch is defective, the owner should replace it. Also, a burned fuse can cause the stove igniter to stop lighting the burner.