Some tips for using a root cause analysis template include collecting sufficient and accurate data, not relying on your own knowledge as the main source of information and not allowing previous analysis to guide the current investigation. The 5-Why method and Fishbone Diagram are commonly used root cause analysis templates.
Collecting accurate data is essential when employing a root cause analysis, or RCA. When incorrect information is applied, the solution is most likely ineffective. Using solid data comprised from an external investigation of the problem enables a team to correctly identify how the problem arose and why it proliferated. Identifying these key elements reduces the chance of an issue reoccurring.