Great Clips focuses on providing haircuts for clients of all ages, and shampooing and styling are also offered at reasonable prices. Common styling requests are French braids and updos. Some locations additionally offer perms and conditioning treatments, but hair coloring is not available at any locations, as of 2015.
Most Great Clips salons provide men with beard or neck trims upon request. Clients seeking services not provided at every salon, such as perms, can use the salon locator tool at GreatClips.com to find contact information for nearby locations. They can then use the phone numbers provided to call local salons and ask if the services they want are available and at what cost. Every location is independently owned, so the prices of services may vary from salon to salon.
Walk-in clients are welcome at Great Clips salons, and there is an online check-in tool available that allows individuals to place their names on a waiting list before arriving at the salon. After receiving their services, customers receive a receipt, which states that satisfaction is fully guaranteed. Clients who are not completely satisfied with their hairstyles can present this receipt to any Great Clips salon to have a stylist fix the issue free of charge.