LG refrigerators are reliable with bottom-freezer and top-freezer models, but reliability surveys mark side-by-side fridge and freezer LG designs as being repair-prone, according to ConsumerReports. Haier and LG share win against much of the competition in terms of performance and reliability for top-freezer models. For bottom-freezer models, LG shares a good reputation with Amana, Electrolux, Frigidaire, KitchenAid and Whirlpool, and LG has notably some of the highest-scoring models within that category, as of 2015.
While statistical averages place some freezer companies as being more reliable in one type of design and less reliable in another, individual models can surpass a company's average or fall beneath it, and trends and track records can change over time. The best way to determine a specific product's reliability is to find feedback about that specific product.
The best LG bottom-freezer is the LG LBC22520ST, according to RefrigeratorPro.com. It has high marks in terms of styling and efficiency, and the only substantive trend of complaints regarding the product has less to do with its function and reliability and more to do with poor service from the LG Customer Service line.
The highest scoring side-by-side LG fridge in online customer reviews is the LG LSC27921TT. It features a tall water dispenser, slide-out spill-protector tempered glass shelves, an LED display and a LoDecibel Quiet Operation that makes it run very quietly.