MSN may not be working due to a problem with Internet connectivity, or a browser or compatibility issue. Alternatively, there may be a glitch or technical issue with the site.
MSN, or Microsoft Network, has evolved over the years, as noted in Mike Wheatley's Siliconangle.com blog. With Hotmail turning into Outlook and MSN Messenger being replaced by Skype, as well as the look of MSN being revamped to a more modern, user-personalized experience, consumers from previous iterations of the service may be left unsatisfied or confused as components change.
The first action should be to check the Internet connection. Ensure that any cables are connected properly and that the device can connect to other websites. If Internet access is working properly and there is access to other sites with no problems, the issue may be that MSN itself is down. Try accessing it on another computer or device, or use a site like isitdownrightnow.com to find out if MSN is down for everyone due to a technical problem.
If the problem with MSN is a technical issue on its end, there is no option other than waiting for its engineers to fix the problem. However, if MSN is working for other people and devices, the problem may be a specific compatibility issue with the device or web browser. After the 2014 relaunch, MSN was optimized for Microsoft's own Internet Explorer browser, and using other web browsers resulted in a buggy, problematic experience, reports Siliconangle.com.