Weight Watchers memberships are cancelled via the Internet portal, by phone, postal mail or via email. Users of the Weight Watchers mobile app can cancel from the menu. It is important to note that meeting staff cannot cancel memberships.
The Weight Watchers website recommends cancelling online. Weight Watchers reserves up to two weeks processing time for any cancellations that are emailed or sent via postal mail.
A quick way to cancel online is to login to the Weight Watchers website. Click on FAQs, click on Billing and Questions, then click on Cancellations. There are two confirmation points to ensure that no cancellations are completed in error.
To contact customer service for assistance with cancellation, click on the Contact Us link on the bottom of the site for telephone and email options.