Instruction manuals for different models of Shark brand steamers can be found at sharkclean.com. Free PDF documents can be downloaded for models in the Shark Professional Steam Pocket Mop series and Shark Lift-Away Professional Steam Pocket Mop series. Manuals can also be saved and printed for future reference.
Shark offers two different series of steam cleaners: the Shark Professional Steam Pocket Mop and the Shark Lift-Away Professional Steam Pocket Mop. Each series has three to five different models. Shark includes an instructional manual with each of its products at the time of purchase, but additional copies of manuals are available for unlimited download on sharkclean.com.
On its website, Shark also offers live chat for consumers with a product specialist. Product specialists can answer questions about specific models or features, as well as point consumers to resources on how to use their Shark product.
Shark also has an extensive video series for each product available on its website. The video series covers three major topics: Getting Started, How-To, and Frequently Asked Questions. Users can view short, informative videos on how to set up, use, and care for their Shark products. Users can also find information on their Shark products on the FAQ page on the Shark website.