The benefit of the 911 address lookup is emergency organizations have ability to locate an emergency quickly. In the cases of rural areas or those who use boxes for mail, looking up and knowing the 911 address is beneficial for quick service.
A common database is used for 911 address locations linked to landline phone numbers. During an emergency, incorrectly providing an address may slow down emergency response time and services cannot reach someone in distress. If an individual cannot speak when calling from a landline, the 911 lookup can still locate the incident and send emergency services.
Rural locations and postal boxes do not provide the physical address and a breakdown in verifying a location occurs. Many USPS, utility services and other companies are converting to the 911 address lookup. Services may be deterred if a location is not posting the 911 address.