Telephone communication, or telecommunication, refers to the practice of communication over a telephone. Although other forms of communication are also possible over the same transmission lines, voice communication is th... More »

Telephone communication is advantageous because it allows for immediate personal response, is interactive, facilitates long distance communication and can be used to convey confidential information. Telephone communicati... More »

In communication, computers are used on all levels of telephone networks, and some systems can even replace phones entirely. Voice-over-IP networks have become very popular. Traditional telephone technology lacks the ban... More »

Private-branch exchange telephone systems allow businesses to use phones for internal communication and change how calls are routed without moving phone equipment. Both traditional and Internet-based PBX systems allow bu... More »

Some basic telephone etiquette tips include speaking into the mouthpiece, not chewing gum while talking and not talking to someone else in the room without putting the person on hold. Proper etiquette also entails answer... More »

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Good telephone greetings for a work number consist of the employee's name, company name, a statement that indicates that the employee cannot take the call right now, invitation for the caller to leave a voicemail and whe... More »

The difference between communication devices and communication media is the different roles each play in regard to data in the communication process. Communication media is the means, technology or channel of delivering ... More »