Telephone communication, or telecommunication, refers to the practice of communication over a telephone. Although other forms of communication are also possible over the same transmission lines, voice communication is th... More »

For a phone to function properly, a duplex coil and frequency generator/touch-tone keypad are needed. With a landline phone, two copper wires run from a box at the road to a box in the house. According to How Stuff Works... More »

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Alexander Graham Bell is credited for inventing the telephone in 1876, but an Italian immigrant named Antonio Meucci originally designed and developed the concept of a talking telegraph or telephone in 1849. After accide... More »

Private-branch exchange telephone systems allow businesses to use phones for internal communication and change how calls are routed without moving phone equipment. Both traditional and Internet-based PBX systems allow bu... More »

Some basic telephone etiquette tips include speaking into the mouthpiece, not chewing gum while talking and not talking to someone else in the room without putting the person on hold. Proper etiquette also entails answer... More »

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Good telephone greetings for a work number consist of the employee's name, company name, a statement that indicates that the employee cannot take the call right now, invitation for the caller to leave a voicemail and whe... More »

The term model of communication refers to a conceptual model employed to explain the human communication process. The first model of communication was elaborated by Warren Weaver and Claude Elwood Shannon in 1949. More »