One way to find the phone number for a specific state's E-ZPass customer-service department is to do a Google search of a phrase such as "E-ZPass customer service" followed by the name of the state. The toll-free phone number for E-ZPass customer service varies by state.
To apply for an E-Z Pass in New York, visit E-ZPassNY.com, fill out the E-Z Pass application online, or print an application and submit it at a customer service location. You need your license plate numbers and a credit card or a checking account to fund your E-Z Pass account.
As of 2015, the E-ZPass Interagency Group is comprised of 25 agencies in 14 states, each with its own telephone number. The official E-ZPass Interagency Group website offers links to its individual agency websites and contact information, including their respective telephone numbers.
Twenty-six agencies in 15 states in the Northeast and Midwest accept EZPass on their toll roads, including the Tri-State area. Vermont and Connecticut are non-toll states and do not accept EZPass on any of their roads.
If an E-Z Pass stops working, or a new pass is needed, a replacement E-Z Pass can be purchased. The process can be started through a customer's online account, or at the nearest E-Z Pass location.
Maryland accepts E-ZPass payments by credit card, check, money order and cash. Customers have three options for making payments, including online, in person or by mail.
As of 2015, E-ZPass does not sell pass holders for cars, although some states, such as Massachusetts, allow customers to order extra fastener strips. Customers wishing to buy E-ZPass holders can purchase them online at sites such as Amazon or AutoZone. The pass holder attaches to the inside windshie
Private vehicle owners can order the Massachusetts E-ZPass from the Massachusetts Department of Transportation (MassDOT) website. Once activated, the pass works on all MassDOT E-ZPass toll roads, including the Massachusetts Turnpike.
An E-ZPass works on any toll roads that have designated E-ZPass lanes. The states with toll roads participating in the E-ZPass programs are mainly in the northeastern and mid-Atlantic portions of the United States.
Delivering great customer service to consumers involves adhering to principles, such as being a good listener, making customer needs a top priority, and making customers feel important. When things go wrong, apologize and do whatever it takes to resolve the problem. Another aspect of good customer s