To restore a Compaq laptop to factory settings, insert an HP system recovery disk and follow the on-screen directions. If no disk is available, the system must be reset manually using the HP recovery stored on a separate... More »

As of August 2014, the toll free number for Compaq's customer care line is 800-888-0220. In 2002, Compaq was purchased by Hewlett-Packard (HP); as a result, most of the links on the Compaq website redirect to when... More »

Resetting a Windows computer depends on which version is installed on the computer. Windows 8 contains both a refresh and a reset listed under the update and recovery tab. Refresh brings the computer back to an earlier t... More » Technology Computers & Hardware Computer Help

A laptop can be reset to factory defaults in one of two ways, using either a boot up CD — in which case the CD should be placed in the drive prior to start-up, then follow the instructions to restore factory settings — o... More »

Some ways to unlock a PC laptop if the password is not available include using the Windows installation CD, using a password reset disk or restoring the laptop to factory mode. It is also possible to unlock the laptop by... More »

Restoring factory settings on a Toshiba laptop is a process that involves turning off the laptop, removing all the peripherals, pressing the zero key while turning on the laptop, choosing the "Recovery of Factory Softwar... More »

To reset a laptop, back up everything you want to keep, reboot the computer, press the button indicated in your owner's manual to send you to a menu with boot options, and follow the prompts to return your laptop to its ... More »