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www.entrepreneur.com/article/284799

10 Reasons Why Good Customer Service Is Your Most Important Metric Attracting a new customer is just too difficult and expensive to lose the relationship because you didn't treat them right. Next ...

www.workitdaily.com/important-customer-client

Question: Who is YOUR most important customer or client? Who immediately comes to mind? Your number one client or customer is YOUR BOSS or manager (unless of course you ARE the boss, running your own company). Your boss or manager IS a customer -- your number one customer -- the one who is respons...

www.salesforce.com/hub/service/important-customer-service-skills-list

This may seem obvious, but you’d be surprised how many customers struggle to communicate with their customer service representative. In fact, 33% of clients say that efficiently answering questions is the most important skill that a customer service agent can have. Mumbling, losing focus, or using unclear language can be the source of many ...

infocus.dellemc.com/william_schmarzo/who-

Companies are learning that their most profitable customers may not actually be their most valuable customers because of the net influencer effect that they have on a larger community of customers, and the profitability of the “baskets” associated with that community of customers. Same with the most important product question, which ...

www.digitalistmag.com/lob/sales-marketing/2015/02/18/25-important-customer...

The most important impact that a good customer experience has is in customer loyalty. Because it costs more to acquire new customers than to maintain relationships with existing customers, most experts point to loyalty as the decisive metric. More specifically, they cite lifetime customer value – usually computed as the revenue from each ...

ijgolding.com/2013/11/06/what-do-customers-really-want-the-top-five-most...

The top five most important things revealed A few weeks ago, I decided to conduct some independent research. I have always been intrigued to know exactly what is most important to us as consumers, and up until now have used my professional experience, personal experiences and gut feel to assess what I thought to be the most important things.

www.thebalancesmb.com/ten-commandments-of-great-customer-service-2295997

Most customer needs are emotional rather than logical. The more you know your customers, the better you become at anticipating their needs. Communicate regularly so that you are aware of problems or upcoming needs. Make Customers Feel Important and Appreciated: ...

www.goodreads.com/quotes/128116-a-customer-is-the-most-important-visitor-on...

“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”

www.reference.com/business-finance/customers-important-business-b36627af49dcb069

Why Are Customers Important to a Business? Customers, whether members of the public or other organizations, are crucial to the success of any business since they represent its fundamental source of revenue.

survicate.com/customer-satisfaction/importance-customer-satisfaction

Why customer satisfaction is important? 1. A Loyal customer is a treasure you should keep and hide from the world. According to the White House Office of Consumer Affairs, on average, loyal customers are worth up to 10 times as much as their first purchase.Some research says that it is 6-7 times more expensive to acquire a new customer than it is to keep a current one.