To use a Canon printer, start by reading the setup guide in the accompanying owner's instruction manual. Electronic copies of all Canon printer manuals are available in PDF at the Canon Service and Support Center.
To set up a Canon printer, connect the printer to the computer with a USB cable, start the computer, and wait for the operating system to announce the presence of the new hardware. Then, install the printer as per the instructions given on the screen.
Some tips for setting up a Canon printer include checking the connections on the USB cable for wired printers as well as the wireless card and Internet strength for wireless printers. Check Canon.com for relevant drivers, run a configuration test and check the paper supply.
A Canon printer can be taken for repair at an authorized Canon factory service center location. Canon lists three factory service centers on its website, which are located in Jamesburg,New Jersey; Newport News, Virginia; and Costa Mesa, California.
As of 2015, manuals for Canon printers are available for online viewing and download on Canon's regional websites, including Usa.canon.com for the United States. Users can access all of Canon's regional websites through Canon.com.
Canon wireless printers are available for purchase at a wide range of stores, including Staples and Best Buy. Interested customers can also buy Canon printers, including printers capable of wireless operation, directly from the company's website.
To determine if a Canon printer is broken, read the error message or error code on the printer's LCD panel. Next, check the printer's user manual to understand what the error code means.
As of January 2015, for Canon printers in the MG, MX, MP, IP, PRO and SELPHY series, call 800-652-2666 Monday through Friday, 10 a.m. to 10 p.m. EST. Use the same number for imageCLASS printers; tech support is available for those models Monday through Friday, 8 a.m. to 8 p.m.
If your Canon printer does not respond, verify the connection of all cables, and reset the printer and computer. Go to the Control Panel of your computer, click Printers, and select the Canon printer as the default printer. Cancel all printing jobs in the queue, and attempt to print again.
Some basic maintenance you can do on a Canon printer includes cleaning the nozzles, aligning the head and cleaning the roller. It is also important to use a can of air to blow debris out of the printer.