In order to access sites enabled with a DoD PKI certificate without being prompted to accept the DoD Certificate chain at each log on [like Firefox and Safari do], people using Internet Explorer and Chrome should install the DoD certificates. These are separate from the personal certificates that are on your CAC, but they are related.
If your smart card reader is listed, go to the next step of installing the DoD certificates. Windows 8.1: Right click Computer, select Properties, Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up.
WELCOME TO THE MILITARYCAC HOME PAGE . Department of Defense Enterprise Email support page Change for Army personnel accessing Enterprise Email . How to use your CAC with Windows 10 How to use your CAC with Mac OS If you have recently upgraded to Mac OS Catalina (10.15.x), then you need to follow this entire page, with EXCEPTION of disabling the built in ability.
Solution1 (built-In Smart Card Ability): Uninstall ActivClient 6.2.0.x or 7.0.1.x by "Right Clicking" the Windows logo "4 squares" [in the lower left corner of your desktop], select Programs and Features (now called Apps and Features), find ActivClient in your list of programs and select Uninstall, restart your computer and try the sites again ...
•CAC Reader Driver (reader “talks” to computer) •ActivClient (card “talks” to Windows) •LotusForms (view forms) (replaced PureEdge) •ApproveIt (sign forms) •All software is accessed using your AKO username / password. However, do download Lotus & ApproveIt requires you can login with your CAC first.
The Army now uses Adobe Reader . CAC / CAC READER. back to top . Problem 1: The CAC reader driver did not automatically install correctly . Solution 1-1: Go to Device Manager (Instructions are on the CACDrivers page), scroll down to Smart Card readers, right click the CAC reader that shows up below Smart Card Readers.
Windows 10 Smart Card Reader and Military Common Access Card (CAC) Certificate Issues I'm military and so the use of my smart card reader is a necessity. Likely, those reading this who have a solution probably understand or have a similar issue.
Steps to Installing Your CAC Reader on Your PC Overview. Ensure your CAC Reader works for PC. Check to make sure your PC accepts the CAC reader. Update Your DOD Certificates. Verify you have the right ActivClient for your branch. Step 1: Ensure Your CAC Reader Works for PC
Installing DOD Certificates. When SecureAuth prompts for a CAC or PIV certificate your webserver is actually matching the client side SSL certificates with the certificates that are installed on your SecureAuth appliance. In order to check these client side certificates we need to install the root and intermediate certificates on the appliance.
December 2018 - USD(P&R) and DoD CIO Memo, "Modernizing the Common Access Card - Streamlining and Improving Operational Interoperability" on reducing and realigning CAC certificates; July 2018 - DoD PKI Deployment of New CAs (49 to 52). FOUO available upon request (email@example.com).