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www.reference.com/business-finance/effective-efficient...

Effective and efficient customer service is important because it promotes loyalty, provides accurate information, builds reputation and attracts new customers. A business that gives quality customer service is likely to create an edge over its competitors, notes Advanced Team Concepts.

www.answers.com/Q/Why_effective_and_efficient_customer...

Effective and efficient customer service is important because many companies sell the same or similar products, a company may only be able to retain customers by the quality of its service.

www.answers.com/Q/Why_is_effective_customer_service_important

Effective and efficient customer service is important because manycompanies sell the same or similar products, a company may only beable to retain customers by the quality of its service ...

daymondjohnssuccessformula.com/launch-pad/customer-service...

You will find it very hard to decrease costs, but you can offer better customer service and that allows you to increase sales. If that’s not enough to convince you, though, here are five reasons why I firmly believe customer service is more important than anything else in your business. 1. THE BEST CUSTOMER SERVICE BUILDS TRUST

smallbusiness.chron.com/effective-communication-customer...

Effective communication in customer service is essential for all business owners. It helps identify and resolve problems while keeping clients feeling valued with meaningful solutions. Before ...

www.dummies.com/careers/project-management/six-sigma/six...

Six Tips for More Efficient Customer Service; Six Tips for More Efficient Customer Service. Related Book. ... One of the first and most important steps in becoming customer-centric is taking steps to find out — rather than just assuming that you already know — what your customers want and expect of you.

uk.answers.yahoo.com/question/index?qid=20080718102125AAzs0ki

No one likes to be kept waiting nor do they like poor service, especially when you're paying good money. This not only keeps the patrons happy, but the boss as well. Poor customer service can certainly cause a customer to never return. So you ask why is customer service important? Because it pays the bills.

smallbusiness.chron.com/customer-service-important...

Why Customer Service Is Important. A lot of businesses just like yours are competing for customer dollars and customer loyalty. Chances are good that you’re investing in marketing and ...

oureverydaylife.com/72079-effective-vs.-efficient...

The customer must understand the terms of the sale to be a satisfied customer. If there is a problem after the sale, effective communication facilitates the problem being solved to the customer’s satisfaction, creating customer loyalty. CRM. Effective and efficient communication has become a business issue.

www.callcentrehelper.com/how-to-balance-customer-service...

Here Carolyn Blunt tells us how to balance customer service with efficiency and still stay in control of calls. With every new client I always need to find out the answer to the following questions early in the consultation: 1. Are advisors measured or guided on their average handling time (AHT) for ...